Prime Electric Terms & Conditions
1. ACCEPTANCE OF ESTIMATE
By signing the estimate provided, the estimate becomes a signed and approved contract between the customer and Prime Electric. At that time, the customer is agreeing to the prices, specifications and conditions stated in the contract and considers them satisfactory. Customer also provides consent to do the work as specified and agrees to the payment terms listed on the contract.
2. ACCEPTANCE OF INVOICE
By signing the Invoice provided, Customer finds the services and materials rendered and installed by Prime Electric fully completed and satisfactory. A reasonable attorney’s fee and court costs shall be charged in the event of any legal action. If not collected in full, Prime Electric reserves the right to record a mechanic’s lien against the property. A delinquent penalty of 2% will be charged if account is over 30 days past due.
3. EXISTING CONDITIONS: Prime Electric calls attention to Owner the limitations of patching plaster, stucco and drywall, matching paint, matching texture and/or matching any finished product. Prime Electric will perform on its own discretion, a basic patch of interior plaster or drywall only. Prime Electric will not repair stucco surfaces. Patching service does not apply to remodeling, rewiring, and addition projects.
4. CUSTOMER’S RESPONSIBILITIES AND SITE CONDITIONS: Customer is responsible to supply water, gas, sewer and electrical utilities unless otherwise agreed to in writing. Electricity and water to the site is necessary. Customer shall allow and provide Prime Electric and its equipment access to the property. Customer is responsible to secure, remove and protect all persons and/or property, and its contents, including but not limited to adults, children, animals, cabinets, and their contents, fixtures, flooring, walls, tiling, carpets, drapes, furniture, and vegetation, during and upon completion of work, and shall hold harmless and indemnify Prime Electric against all claims arising out of customer’s failure to do so. Prime Electric is not responsible for same nor or any carpets, flooring, drapes, furniture, driveways, lawns, shrubs, etc. The customer will point out and warrant the property lines to Prime Electric.
5. LICENSE, PERMIT, AND FEES: (a) Customer shall furnish and pay for, at their own expenses, all taxes, permits, and license fees required to legally perform the service in accordance with this agreement. (b) Access to the property for an agent of administrative authority must be provided within a reasonable time. Should reasonable access not be provided, it may result in additional charges to the customer. (c) if at any time the administrative authority asks for additional work not related to our original contract, the works is the responsibility of the customer. Prime Electric will provide an additional contract price for the work. (d) All notices related to work performed by Prime Electric which are sent to the property owner must be forwarded to the contractor and reasonable amount of time allowed for the process.
6. PAYMENTS AND RIGHT TO STOP WORK: Past due payments shall bear interest at the rate of 2% per month (24% per annum) until paid in full. Prime Electric shall have the right to stop work if any payment shall not be made when due to Prime Electric under this Agreement. Prime Electric may keep the job idle until all payments due are received. In the event that collection efforts are initiated, the prevailing party shall be entitled to recover all attorneys’ fees, costs, and expert’s fees from the losing party. If any check tendered by customer does not clear, customer can be held liable for three times the amount of the check, in no case more than $1,500, nor less than $100 plus the face value of the check, as set forth in California Civil Code Section 1719. These remedies are in addition to any other right or remedy that Prime Electric may have. A failure by the customer to make payment, when due, is a material breach of this agreement. In the event of a dispute between Prime Electric and the customer, Prime Electric and the customer agree that Prime Electric immediately terminate the work described herein. In the event of such termination, Prime Electric shall be entitled to payment for all services rendered including costs of all labor, materials, reasonable profit and overhead. In the event of cancellation by customer after contract has been signed, Prime Electric is entitled to a minimum fee of 10% or $1,000, whichever is less. In the event of cancelation by customer after work has commenced, Prime Electric is entitled to 10% or payment for work performed, whichever is greater. Cancellation of contract must be in writing within 72 hours of contract date. Emergency services rendered within the 72-hour cancellation period shall waive the right of cancellation.
7. LIMITED LIFETIME WARRANTY: Prime Electric warrants that all work performed by Prime Electric and its subcontractors shall be done in a good and workmanlike manner in accordance with accepted trade practices. Said warranty shall extend for the normal life expectancy of provided service, according to trade practices. The warranties for assemblies, supplied materials, appliances and the like, shall be those warranties provided by the manufacturer or supplier of that item rather than based on Prime Electric’s warranty herein. Customer-supplied materials are excluded from the warranty provided herein. Security/Smart Home devices such as “Ring” or “Nest” products (i.e. floodlights, doorbells, camera’s, smart switches, etc.) are excluded from the warranty provided. Prime Electric shall assemble and provide customer all such manufacturer’s warranties. In addition, there shall be no warranty provided for light bulbs, lighting controls, and installed light fixtures due to their limited life, which is beyond our control. THIS IS THE ONLY WARRANTY PROVIDED BY PRIME ELECTRIC TO THE CUSTOMER. Customer shall notify Prime Electric within twenty-four (24) hours of discovery of any warranty claim. PRIME ELECTRIC SHALL RESPOND TO WARRANTY CALLS WITHIN REASONABLE PROMPTNESS, BUT ONLY BETWEEN THE HOURS OF 7:00 A.M. TO 5:00 P.M. MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS, UNLESS OTHERWISE AGREED TO IN WRITING. FAILURE OF CUSTOMER TO NOTIFY PRIME ELECTRIC AS SET FORTH HEREIN SHALL VOID ANY WARRANTIES AFFORDED HEREIN. IF IT IS DETERMINED THAT THERE IS NO DEFECT IN THE WORKMANSHIP RENDERED BY PRIME ELECTRIC, THERE WILL BE A CHARGE OF $300.00 FOR THE SERVICE CALLS WHICH THE CUSTOMER WILL BE RESPONSIBLE FOR, IN ADDITION TO THE COST OF ANY LABOR AND MATERIALS USED. PRIME ELECTRIC SHALL NOT BE LIABLE FOR WATER OR OTHER DAMAGES RELATED FROM ANY DEFECT OR DELAY IN RESPONDING TO SAID WARRANTY. PRIME ELECTRIC SHALL NOT BE LIABLE FOR ANY LOST PROFITS, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY WORK PERFORMED, OR ANY PROBLEM, WHETHER OR NOT COVERED BY THIS LIMITED WARRANTY. NO WARRANTIES SHALL APPLY IF PRIME ELECTRIC WAS NOT PAID IN FULL FOR ALL THE WORK PERFORMED.
8. ASBESTOS AND HAZARDOUS SUBSTANCES: Unless the contract specifically calls for the removal. disturbance. or transportation of asbestos, polychlorinated biphenyl (PCB), or other hazardous substances, the parties acknowledge that such work requires special procedures, precautions, and/or licenses. Therefore, unless the contract specifically calls for same, if Prime Electric encounters such substances, Prime Electric shall immediately stop work and allow the customer to obtain a duly qualified asbestos and/or hazardous material contractor to perform the work or Prime Electric may perform the work itself at Prime Electric’s option. Said work will be treated as an extra under this contract.
9. WEATHER AND OTHER DAMAGE: If Prime Electric is delayed, hindered or prevented from the performance of an obligation because of (1) Acts of God; (2) natural disasters; (3) unforeseen circumstances; (4) inability to procure materials; (5) restrictive government laws or regulations; or (6) another reason not the fault of the party delayed, the performance shall be excused for the period of delay. Furthermore. if any work that was performed by Prime Electric is damaged or destroyed prior to completion of work, for any reason not the fault of the Prime Electric, customer shall be responsible for performance of its obligations under the terms of the contract and the extent of the work that was performed. Customer shall be liable for the cost of work performed and materials that were furnished.
10. REMOVED PARTS: All removed parts will be removed from premises and discarded, unless otherwise specified.
11. CHANGES IN THE WORK-CONCEALED CONDITIONS: Should the customer or any public body or inspector direct any modification or addition to the work covered by this contract, the contract price shall be adjusted accordingly. The change in the contract price caused by such additional work shall be as agreed to in writing, or if the parties are not in agreement as to the change in contract price. Prime Electric’s actual cost of all labor, equipment, subcontracts and materials, plus 45% for its overhead and profit shall be the change in contract price. A change order may also increase the time within which the contract is to be completed. Prime Electric shall promptly notify the customer of: (a) latent physical conditions at the site differing materially from those indicated in this contract, or (b) unknown physical conditions differing materially from those ordinarily encountered and generally recognized as inherent in work of the character provided for in this contract. Any expense incurred due to such conditions shall be paid for by customer as added work. No extra or change order work shall be required to be performed without proper written authorization of the person contracting for the repair or construction. However, in the event that the building department or other governing body requires a change or modification then Prime Electric may make that change prior to receiving written authorization and thereafter negotiate the effect of that change with the customer.
12. APPOINTMENT CANCELLATION POLICY: Any appointment cancellation will result in a fee of $99, if and only if the appointment is not cancelled at least twenty-four (24) hours from the start time of its scheduled arrival window. Customer may cancel their appointment by contacting our office via phone/SMS at (800) 331-9333. Note: Due to email transmission issues, calling by phone and/or sending an SMS message are the the only approved methods to cancel scheduled appointments. Furthermore, appointment cancellations may only be made during regular business hours of 7:00am to 5:00pm, Monday through Friday, excluding legal holidays.
13. CALIFORNIA STATE LAW, UNDER SECTION 1689.7 OF THE CALIFORNIA CIVIL CODE, REQUIRES THAT YOU BE GIVEN THE FOLLOWING NOTICE. (NOT APPLICABLE ON COMMERCIAL OR INCOME PROPERTY)
13(a): THREE-DAY RIGHT TO CANCEL – You, the Buyer have the right to cancel this contract within three business days. You may cancel by e-mailing, mailing, faxing, or delivering a written notice to the contractor at the contractor’s place of business by midnight of the third business day after you received a signed and dated copy of the contract that includes this notice. Include your name, your address, and the date you received the signed copy of the contract and this notice If you cancel, the contractor must return to you anything you paid within 10 days of receiving the notice of cancellation. For your part, you must make available to the contractor at you residence, in substantially as good condition as you received them, any goods delivered to you under this contract or sale. Or, you may, if you wish, comply with the contractor’s instructions on how to return the goods at the contractor’s expense and risk. IF you do make the goods available to the contractor and the contractor does not pick them up within 20 days of the date of your notice of cancellation, you may keep them without any further obligation. If you fail to make the goods available to the contractor, or if you agree to return the goods to the contractor and fail to do so, then you remain liable for performance of all obligations under the contract. To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice, or any other written notice, or send a telegram to: Prime Electric. 6924 Canby Ave., Unit 106 • Reseda, CA 91335, not later than midnight of the third business day after you sign the contracts. You can also deliver by email to office@goprimeelectric.com.
13(b): WAIVER OF RIGHT TO CANCEL: I have entered into a contract in connection with emergency repairs or service, for the immediate protection of persons or real and personal property with Prime Electric Waiting three days to have repairs or service would place an undue, unwanted burden upon myself, I hereby state that the following emergency situation exists, requiring immediate attention: Pursuant to section 1689.13 Of California Civil Code, I acknowledge and hereby waive all rights to cancel this transaction within three (3) Business days. I understand that regardless of whether work has started or not, after I waive all rights to cancel this transaction, I may not subsequently exercise this waived right.
13(c): COMMERCIAL GENERAL LIABILITY INSURANCE (CGL) – Prime Electric carries Commercial General Liability Insurance. You may contact Prime Electric at any time to request the contact details of the insurer to verify the insurance coverage.
13(d): WORKERS COMPENSATION INSURANCE – Prime Electric carries Worker’s Compensation Insurance for all employees.
13(e): NOTE ABOUT CHANGE ORDERS – You, the buyer, may not require a contractor to perform extra or change-order work without providing written authorization prior to the commencement of any work covered by the new change order. Extra work or a change order is not enforceable against a buyer unless the change order also identifies all of the following in writing prior to the commencement of any work covered by the new change order: (i) The scope of work encompassed by the order; (ii) The amount to be added or subtracted from the contract; (iii) The effect the order will make in the progress payments or the completion date. The contractor’s failure to comply with the requirements of this paragraph does not preclude the recovery of compensation for work performed based upon legal or equitable remedies designed to prevent unjust enrichment.
13(f): MECHANICS’ LIEN WARNING- Anyone who helps improve your property, but who is not paid, may record what is called a Mechanics’ Lien on your property. A Mechanics’ Lien is a claim, like a mortgage or home equity loan, made against your property and recorded with the County Recorder. Even if you pay your contractor in full, unpaid subcontractors, suppliers, and laborers who helped to improve your property may record Mechanics’ Liens and sue you in court to foreclose the lien. If a court finds the lien is valid, you could be forced to pay twice or have a court officer sell your home to pay the lien. Liens can also affect your credit. To preserve their right to record a lien, each subcontractor and material supplier must provide you with a document called a “20-day Preliminary Notice”. This notice is not a lien. The purpose of the notice is to let you know that the person who send you the notice has the right to record a lien on your property if he or she is not paid.
13(g): BE CAREFUL: The Preliminary Notice can be sent up to 20 days after the subcontractor starts work or the supplier provides material. This can be a big problem if you pay your contractor before you have received the Preliminary Notices.You will not get Preliminary Notices from your prime contractor or from laborers who work on you project. The law assumes that you already know they are improving your property.
13(h): PROTECT YOURSELF FROM LIENS: You can protect yourself from liens by getting a list from your contractor of all the subcontractors and material suppliers that work on your project. Find out from your contractor when these subcontractors started work and when these suppliers delivered goods or materials. Then wait 20 days, paying attention to the Preliminary Notices you receive.
13(i): PAY WITH JOINT CHECKS: One way to protect yourself is to pay with a joint check. When your contractor tells you it is time to pay for the work of a subcontractor or supplier who has provided you with a Preliminary Notice, write a joint check payable to both the contractor and the subcontractor or material supplier. For other ways to prevent liens, visit CSLB’s website at www.cslb.ca.gov or call CSLB at 800-321-CSLB (2752). REMEMBER, IF YOU DO NOTHING, YOU RISK HAVING A LIEN PLACED ON YOUR HOME. This can mean that you may have to pay twice, or face the forced sale of your home to pay what you owe.
13(j): INFORMATION ABOUT THE CONTRACTORS’ STATE LICENSE BOARD (CSLB) – CSLB is the state consumer protection agency that licenses and regulates construction contractors. Contact CSLB for information about the licensed contractor you are considering, including information about disclosable complaints, disciplinary actions and civil judgments that are reported to CSLB. Use only licensed contractors. If you file a complaint against a licensed contractor within the legal deadline (usually four years), CSLB has authority to investigate the complaint. If you use an unlicensed contractor, CSLB may not be able to help you resolve your complaint. Your only remedy may be in civil court, and you may be liable for damages arising out of any injuries to the unlicensed contractor or the unlicensed contractor’s employees. For more information visit CSLB’s website at www.cslb.ca.gov or call CSLB at 800-321-CSLB (2752). Write CSLB at P.O. Box 26000, Sacramento, CA 95826.
14. ENTIRE AGREEMENT: Any oral representation or modification concerning this instrument shall be of no force effect accepting subsequent modification in writing.
15. NOTICE: CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE CONTRACTORS’ STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT REGARDING A PATENT ACT OR OMISSION IS FILED WITHIN FOUR YEARS OF THE DATE OF THE ALLEGED VIOLATION. A COMPLAINT REGARDING A LATENT ACT OR OMISSION PERTAINING TO STRUCTURAL DEFECTS MUST BE FILED WITHIN 10 YEARS OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE REGISTRAR, CONTRACTORS’ STATE LICENSE BOARD, P.O. BOX 26000, SACRAMENTO, CA 95826.
16. SMS / TEXT MESSAGING: You agree to receive informational messages (appointment reminders, account notifications, etc.) from Prime Electric. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at office@goprimeelectric.com. You can opt out at any time by replying STOP.
17. COMPANY INFO: PLEASE SEND ALL CORRESPONDENCE TO PRIME ELECTRIC, 6924 CANBY AVE., UNIT 106 • RESEDA, CA 91335. Please make checks payable to Prime Electric.
Updated: 8/05/2025
